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Customer Support
GENERAL HELP    USEFUL NUMBERS   BLACKBERRY SUPPORT   CAR KITS/HANDSFREE
To help you anwser some of your questions about your latest products, please refer to the technical advice provided by our Help Desks.
CAR KITS/HANDSFREE HELP
Q:
How do I pair my phone to car kit?
A:
Bluetooth menu on phone (search for audio enhancements) enter pin when required 0000
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Q:
How many phones can I pair to the kit?
A:
3 if kit is full you will require to reset kit by pressing (Green + Red + Middle wheel) all at the same time and the kit should reply “Memory erasing in progress” all phones will require re pairing to kit.
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Q:
How do I transfer numbers to the kit?
A:
Numbers are only stored in kit if you have allocated a Voice tag to a contact.
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Q:
How do I setup voice dialling?
A:
Turn the control wheel till Add voice tag is spoken in speaker, and then send contact from phone that you want to voice dial, follow prompts on car kit to add voice tag.
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Q:
Can I use more than 1 phone at a time?
A:
No
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Q:
I don’t know the Passcode?
A:
Default passcode is 0000
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Q:
Can I stop the kit from muting every time I press a key ?
A:
Yes, go into phone menu and turn off Keypad tones. Radio will only mute when green button pressed.
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Q:
Can I change the ring tone?
A:
Ring tones are chosen on the actual phone.
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Important advice:

Because so much information can be stored in a mobile phone it is highly recommended that your mobile phone is backed up on a regular basis.

There are a number of issues that could occur which will stop you from retrieving your information. (E.g phone dropped and damaged, liquid damage or even lost altogether.)
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