If your question and answer is not included within the following list, please contact our Customer Services Help Desk on:
FREEPHONE 0845 873 7747
or Email: customer.services@cmc.uk.net
USEFUL NUMBERS
Q:
What is the IMEI number?
A:
This is a unique serial number on each handset, normally found under the battery printed on the unit, or by dialing *#06#
Q:
How do I extend the ringtone before it goes to voicemail?
A:
O2 - Dial *61*901*11*(amount of seconds between 5-30)# send.
Vodafone - Dial *61*121*11*(amount of seconds between 5-30)# dial.
Q:
I cannot receive/send text messages?
A:
Check message centre number in text settings:
O2: +447802000332
Vodafone: +447785016005
T-Mobile: +447958879879
