FEATUREPLUS SERVICE

For the smaller business or homeworker, we offer "Featureplus" a small hardware based solution.

Featureplus is an easy to use voice over internet Protocol (VOIP) telephone service enabling the user to make calls over a broadband connection. It offers reduced call costs and via an online web portal, access to numerous advanced calling features which can improve productivity and image.

It offers the smaller SME high level PBX (switchboard) functionality with much reduced upfront costs. All if the typical switchboard intelligence is accessed through a web portal. This is far easier than having to learn how to program a phone system through a numeric keypad.

When you order Featureplus you are sent a simple plug & play smart box. Its delivered fully configures, ready for use and can manage 2 telephone numbers. Up to three featureplus smart boxes can be connected together to offer a maximum of 6 CLIs, enough for a typical smaller office.

The smart boxes are connected to your existing broadband connection and you can start making calls straightaway.

The web portal allows you to do much more than just make phone calls. You can have calls forwarded to your mobile or to any other number, you can set up a voicemail service and have your messages emailed to you as WAV files. You can monitor calls made; calls received and missed calls all via a sample onscreen listing. You can also click to dial using your address book, so rather than use the telephone handset, you simply double click a contact on the screen and then pickup your handset and the call will be dialling.

If you have several sites, the featureplus service is ideal for you, as calls between featureplus numbers on your account are free. Another benefit is that the 2 numbers configured in the smart box do not need to be specific to where the box is. For example, if you are currently using a London number as a normal line rented from BT and are moving to Birmingham, you can migrate your London number onto featureplus and your London number will still work in the new Birmingham office. This will work for both incoming calls and will be the presented number outgoing calls. This feature also means that if you are moving from one part of the country to another but with to give the appearance you have more offices than you do in areas throughout the country. We have a directory of millions of numbers for all area codes within the UK. A small business could appear to have offices nationally.